POLICIES
We are proud of our service quality and are prepared to stand behind it. if at any time you would like to try another designer or technician, please feel free to do so. We are here to service your needs -don't feel you need to go elsewhere for any reason. If you are not completely satisfied, please take the following steps:
Haircut: Notify the salon within a week and we will recut, trim or repair your hair to your satisfaction at no charge.
Perm and Color: Notify the salon within 10 days, and we will gladly correct any service fault that is professionally verified by our management. We consider our liability to be limited to recutting, shaping, or service repair.
Retail Products: We believe in the quality of our home care products. If you're not satisfied with any product, please return it to the salon within one week of the purchase date. We will give you credit toward any retail product in our salon. For your protection, make-up is non-refundable.
Release Form: If, in our professional point of view, we feel as though your hair cannot be subjected to another chemical service, we would require you to sign our salon's release form before performing the requested service. Any person under the age of 18 must have a parent sign a release form or the service will not be performed.
Payment Policies: For your convenience, we accept cash, checks, Visa and MasterCard for purchases. Any checks returned will result in a service charge of $20.00. Unfortunately, we are unable to offer any cash refunds.
We request a credit card in order to secure appointments. If you cancel less than 24 hours prior to the appointment, a fee of 50% of the cost of the service will be charged which can be used on future appointments.
Smocks are available for the protection of your clothing. If you decide not to change into a smock, Picasso Salon Day Spa will not be responsible for clothing damages during your services.
Please Note:
If a holiday should fall on a Friday, we will be closed the following Saturday and Sunday.
All children must be under parents' supervision at all times.
Twenty-four hour cancellation notice is appreciated.
Prices are subject to change without notice.
We are not responsible for loss or damage to your vehicle while parked in the salon lot.